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Please read these General Terms and Conditions carefully before using the site
Acceptance and agreement with these General Terms and Conditions is a mandatory condition for using the site.
The General Terms and Conditions come into force from the moment the User uses the site for the first time. They apply to each visit and use of the website.
The website is owned by “CholSki” Ltd.
These General Terms and Conditions constitute an agreement between each User of the Website and the Supplier and are intended to regulate the conditions under which the Supplier offers the information resources and services to Users through the website located at the Internet address (referred to as below for brevity the “website”).
The Services are offered only upon acceptance of the present General Terms and Conditions, rules and clauses herein. If you do not agree with these Terms – please do not use the site.
By using the website, each User declares that he has the right, authority and capacity to be bound by these conditions.
By providing information (contact information) on the website, the recipient of the services agrees that the Supplier may contact the recipient in connection with the information he has sent.

These General Terms and Conditions are effective from 01.07.2023.


  1. Name of the company: “CholSki” Ltd.”;
  2. Entry in public registers: Commercial Register at the Registration Agency of the Ministry of Justice of the Republic of Bulgaria with UIC: 205721198;
  3. Headquarters and address of management: Bulgaria, city of Bansko, zip code 2770, Bulgaria Str. No. 12;
  4. Correspondence details: Bulgaria, city of Bansko, zip code 2770, Bulgaria Str. No. 12;
  • business email for customer communication:
  • phone: 0898 915 999;

5. Supervisory authorities:
(1) Commission for the Protection of Personal Data
Address: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov” No. 2,
phone: (02) 940 20 46
fax: (02) 940 36 40
(2) Consumer Protection Commission
Address: 1000 Sofia, “Slaveikov” square #4A, floors 3, 4 and 6,
tel.: 02 / 980 25 24
fax: 02 / 988 42 18
hotline: 0700 111 22


For the purposes of these General Terms and Conditions, the listed concepts are used with the following meaning:

• “WE”, “OWNER”, “SUPPLIER is “CholSki” Ltd.;

• “SITE”, “PAGE”, “PLATFORM”, is the website ;

• “USER” is any person visiting and/or using, in any way, the website , only for personal non-commercial use;

• “PARTNER”, “PARTNER COMPANY” is any natural or legal person or other legal entity with which the Owner has a contractual relationship, which has the right to provide its products, services and additional information about its services to Users of the site www. .

• “SERVICES” of the site includes access to the services and information resources of the site provided through a web browser. The Owner has the right to use subcontractors for the performance of the services offered on the website without the need to notify or obtain the consent of the User for this. The owner is not responsible for the actions of these subcontractors.

• “PROCESSING OF PERSONAL DATA” – operation or operations performed by automatic or non-automatic means such as: collecting, recording, organizing, storing, blocking, deleting or destroying data about Users of services from the site.

• “ADMINISTRATOR OF PERSONAL DATA” is a natural or legal person, public body, agency or other structure that alone or jointly with others determines the purposes and means of processing personal data.

• “MALICIOUS ATTACKS OF THIRD PARTIES” – actions or inactions of third parties that are contrary to the rules of Internet ethics, including but not limited to DoS (Denial of Service – server overload).


The owner of collects and processes personal data of website Users in strict compliance with the provisions of Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016. The website owner makes every effort to protect personal data of the Users of the site against illegal processing.

The document has published the information about the personal data that it uses and the purposes for which it is used, and all the required information, in accordance with Regulation (EC) 201 6/679 of the European Parliament and the Council of April 27, 2016 on the protection of natural persons in connection with the processing of personal data and the immediate free movement of such data and the repeal of Directive 95/46/EO (GDPR) in the Privacy Policy, which is an integral part of these General Terms and Conditions.


The Supplier makes serious efforts to maintain the accuracy of the information presented on the Platform. However, taking into account the possible technical errors or omissions in this information, the Supplier specifies that the description of the services is indicative in nature, accordingly, the delivered services may differ from the description. It is possible that some of the information published on the site refers to services that are not offered and are not available at the moment.

The Supplier reserves the right to refuse the performance of the service, in the event that any service is not currently provided, without owing any penalties to the User.


The site  is an innovative platform through which you can submit a request for renting an electric bicycle for the territory of the city of Bansko. Please note that the request itself sent through the platform does not create a contractual relationship between the Supplier and the User.

Contractual relations arise after a standard bicycle rental contract is signed on the spot at the Supplier’s office or at a meeting agreed between the parties.

If the User wishes to make a request to rent a bicycle, he should fill in the request form, which he will find on the web page, filling in the data indicated by the system. Requests can also be made by phone listed in the Contacts section.

After the Supplier receives the request, it will contact the User at the specified telephone number to confirm the request and clarify the details.

The User has the following options:

a/ to come to the Supplier’s office, located at the following address: city of Bansko, 28 Pirin St. and rent the necessary equipment or

b/ to agree with the Supplier an address for free delivery of the bicycle.

During the meeting, the Supplier will provide the User with a standard e-bike rental contract. It is necessary for the User to provide data from his identity card for the conclusion of the contract.

The contract is accompanied by a handover protocol, certifying the information about the handover and receipt of the bicycle.

The User has the right to use the bicycle for the period agreed with the Supplier. The User undertakes to return the bicycle to the Supplier after the expiry of the agreed period and to pay the amount due.

The Supplier reserves the right to terminate the service unilaterally by notifying the User in advance, without any additional obligations for both parties and without being responsible for damages.

The Supplier may refuse to provide service when they exist reasonable suspicion that the order is inauthentic, including that no emanates from the User.


  • Users are not allowed to disable or disrupt the functionalities of the website and carry out malicious attacks.
  • The type and specifics of the possibilities for using the website can be changed unilaterally, at the discretion of the owner of
  • All Users are granted the right to use the services of the site, solely for personal/non-commercial purposes subject to compliance with the applicable legislation and the requirements specified in these General Terms and Conditions.
  • The content of the Internet site is determined by the owner of , who also has the right to change the content of his site at any time, adding and/or removing sections and/or materials at his discretion.
  • Access to the site may be temporarily suspended or restricted in order to maintain the site or introduce new services/products. Due to the nature of the Internet, uninterrupted access cannot be guaranteed.
  • The owner has the right to use cookies. “Cookies” are used for the purpose of optimization and ensuring full and high-quality use of the site’s functionalities. For more information, please see our Cookie Policy. By accepting these General Terms and Conditions, the User agrees to the processing of cookies and other technologies for the purposes of direct marketing without profiling – non-targeted banner advertising.

The User undertakes:

  • to indicate an accurate and valid address for visiting and electronic mail address for correspondence;
  • to pay the price of the product/service requested by him;
  • not to submit fictitious or invalid applications or other false information;
  • to comply with legislation, these General Terms and Conditions, Internet ethics, rules of morality and good manners;
  • not to interfere with the correct operation of the system;
  • not to extract by technical means or in a technical way information resources or parts of information resources belonging to the databases located on the platform.


The Supplier has the right to change the prices of its services at its discretion and at any time without prior notice to the Users.
The User is obliged to pay the price that was current at the time of submitting and confirming the order.
In case of technical errors in the publication of the prices of the services on the site or in sending the confirmation, the Supplier has the right to refuse the execution of the order and does not owe compensation in any way to the Customer.
The Supplier reserves the right to withdraw all service descriptions from the Website and may at its sole discretion refuse to process an order for any reason at any time without prejudice to the Customer’s statutory rights. The Supplier shall not be liable to the Customer/User or any third party due to withdrawal of any service from the site or refusal to process any order.


The User can pay the price for the use of a bicycle as follows:

  • with a debit/credit card on site at the Supplier’s office;

Payments for requested product/service are not made through the website.
The Supplier shall not be liable if a payment method involving a third-party payment service supplier is unavailable or otherwise inoperative for reasons beyond the Supplier’s fault.


The site may contain special links (links, hyperlinks) to other web sites maintained by third parties. The Supplier is not responsible for the legality, completeness, accuracy and up-to-datedness of the content of information resources of third parties to which electronic references from this site point, nor for the legality of the activities of these third parties.


The entire content of all articles, pages, audio/video materials, logos, graphic images, captions and other resources uploaded to the site belong to the Owner or his partners and are protected within the meaning of the Copyright Law of the Republic of Bulgaria and its related rights, the Code of Private International Law, as well as the EU Copyright Regulations. Their unregulated use is considered a crime and the perpetrators will be brought under criminal and civil liability, according to Bulgarian and world legislation.

Their copying, sharing, reproduction, distribution, broadcast, transmission, modification or use in any other way leads to a violation of copyright and is subject to legal prosecution, and violators are criminally liable in accordance with the Criminal Code of the Republic of Bulgaria.


The User may use links to the home page of the site, provided that he does so in a justified and lawful manner, without damaging the reputation of the Supplier or extracting undue benefit and after his express written consent.

The User has no right to integrate links in a way that implies relationships of affiliation, approval or support on the part of the Supplier, when such are absent.

The User has no right to create links to a website page on the Internet that is not his property.

Placing a site page in a “frame” on another page or creating a link to a section of a site page other than the home page is prohibited.


All disputes arising out of or relating to these General Terms and Conditions, including disputes arising out of or relating to their interpretation, invalidity, performance or termination, as well as disputes to fill gaps in the General Terms and Conditions or adapt them to new circumstances, shall be resolved by understanding and mutual concessions.


The User and the Supplier are bound during and after the expiration of period of the contract not to be made public in writing or verbally correspondence between them. For public domain can be considers the publication of correspondence in print and electronic media, Internet forums, private or public websites, etc.


The fact that a separate provision of these General Terms and Conditions is or may be declared illegal, invalid or unenforceable does not result in the illegality, invalidity or unenforceability of the remaining provisions of the General Terms and Conditions. The invalid clause will be superseded by the mandatory rules of law or established practice.


The provisions of the current legislation of the Republic of Bulgaria apply to all matters not settled by these General Terms and Conditions. Any disputes arising between the Owner and the User will be resolved by mutual agreement or if this is impossible, the disputes will be resolved in front the competent court in the city of Sofia.


When making changes to the General Terms and Conditions, the Supplier brings them to the attention of the Users by publishing them on the Supplier’s Website.

If the User does not state that he rejects the changes, he is considered to be bound by them. An unregistered User expresses his disagreement with the change of these General Terms and Conditions by ceasing the use of the services for unregistered Users according to these general terms and conditions provided through the website.